Reviews Sterra Moon ™ True HEPA-13 Air Purifier – Real User Experiences

Read real user reviews and experiences for Sterra Moon ™ True HEPA-13 Air Purifier, including opinions, usage feedback, and everyday insights.

Sterra

Sterra

Seller ratings 97.3%

Review (1305+ user reviews)

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4.9
/5
1305 Ratings
Q
Q****o
Mar 14, 2025
Noise Level: has a very very faint low frequency abnormal swinging sound. Almost undetected, unless it’s very quiet at night. Shall monitor it further. (I’m a machinery engineer)\n\nFor now, money worth yes. 1-year warranty for peace of mind. The app took me sometime to activate.
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L
L****e
Nov 15, 2023
Ordered during 11.11 sale and got a very good deal using all the vouchers. The machine is easy to assemble and operate.
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N
N****w
Dec 16, 2023
received in few day time.\nworking well..
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R
r****5
Oct 18, 2023
Great air purifier, works very well and is quite silent when using at night, has 3 modes and a auto mode. It was easy to connect to the app and install. Have used it for 2 nights and it does feel better for my sinus in the morning.
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F
f****x
Dec 16, 2025
Fuss Free and quiet. Works pretty well, as my dust allergies are better now. Offers wireless connection where you can switch it on before you arrive home
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*****
Apr 30, 2024
Just fixed it up. It does not filter smoke particles just in case anyone in looking buy it for that reason. The power plug is located in the unit itself. very compact.
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*****
Apr 29, 2024
Good. Good working condition sterra moon air filter. hope can give good air condition for sleeping.\npackaging, cable inside casing, difficult to find. \nnot attach with receipt.
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H
H****r
Mar 28, 2024
Fast delivery. Easy set up. Air purifier went red after switching on air con — maybe it’s a sign to service air con. Thank you!
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O
o****0
Oct 20, 2023
the purifier is well-built, and pretty compact to shift it from room to room. I have severe sinus flare ups, so after one night with this I can feel the difference in my breathing. Thank you sterra!
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*
*****
Jan 27, 2026
I purchase this as I gifted this before to a friend and the last experience was smooth. \n\nThis time, I received the product damaged (front flap is opened) upon opening the box, immediately, I contacted Sterra via Lazada customer service on the app. It took a while to reply that he would check, and then no more reply and no resolution to return or exchange. In the end, I had to return the product via Ladaza collection. It took another few weeks for Sterra to accept the return. I was so surprised that their after sales service support is so slow. I had purchased the same air purifier for a gift with no issues. Sterra’s after sales service support needs to be improved. \n\nI may purchase another time, or may not. \n\nNo comments on the product as I did not have the chance to even on it,
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R
r****5
Jun 11, 2025
Noise Level: no noise Filter Efficiency: good good Energy Consumption: so far so good Good one to have at home n in office for better air
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Z
8****z
Apr 04, 2025
Simple but sleek looking. My basic favourite colour too. Received very quickly without delay. Hope it works as advertised.
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U
u****8
Aug 19, 2024
1-year warranty for peace of mind, Sleek and modern design, Quiet operation, HEPA filter for improved air quality, Eliminates allergens effectively,
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C
C****y
Mar 07, 2024
Quiet operation, 1-year warranty for peace of mind, will get extra year of warranty if post at FB.Very fast delivery and received in good condition thanks seller.
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*****
Feb 10, 2024
Fast delivery. Easy to use. Removes odors efficiently, Sleek and modern design,
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X
x****3
Feb 01, 2024
Delivery is fast. Very light. Just that the machine itself cannot see any status. Have to rely on the app
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O
1****o
Jan 22, 2024
very fast delivery, receive in two days upon drop order.\nfilter easy to install, easy connect to app and control through app.
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L
2****l
Dec 19, 2023
very cute pink. Sleek and modern design, 1-year warranty for peace of mind, Quiet operation, HEPA filter for improved air quality,
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H
8****h
Dec 15, 2023
Fast delivery indeed! First time trying this out, feels good. Cleaner air, cleaner lung! 😅🙏🏻 Thumbs up for the services! Thank you! \nHope this is as good as what the description has indicated.
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L
2****l
Dec 02, 2023
Bought it at 11.11 sales, super good deals and speedy delivery as well. It arrive like on the 2nd day, immediately open this baby up.
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S
s****5
Nov 19, 2023
First time trying. Hope it will be useful as I bought it due to my son keep sneezing at home due to dust.
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B
B****0
Oct 18, 2023
Delivery took quite a while. Lazada marked delivered but actual goods only came 2 days later. Had to reset wifi to accommodate the connection which was a chore IMO so i’m using it without the app control at the moment. Assuming it is operating on its lowest fan speed, it is quiet. Would be good if the design includes a handle for convenience in shifting it ard.
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T
7****t
Nov 23, 2023
excellent product. quieter than aircon. air smells fresher. less sinuses in the morning too. \n\npackage packing was a little slow, about a week for delivery. likely due to the 11.11 sale \n\nbox and product was well packed
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F
F****q
Oct 02, 2024
Noise Level:Full blast air would be very noisy, moderate blast ok... \n Filter Efficiency:moderately ok to cover a small room area of about 15sqm effectively... can't cover wider than that effectively. \n Energy Consumption:moderate power consumption, lower than aircon definitely.
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O
O****i
Nov 19, 2023
Product appearance is gorgeous! It is light weight as well . Delivery 🚚 is fast too . But I’m not sure how the purifier is purified the air. The light is always in BLUE. I change bedsheet in the room should have a lot of dust but the light is still Blue . It don’t seem to work like other purifier. Will monitor and see! I had a joss stick infront of the purifier .. the light still blue ? Not sure if mine is faulty or it is supposed to be like this.
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D
d****1
Dec 20, 2024
Advanced UV technology, Eliminates allergens effectively, Quiet operation,
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E
E****k
Jun 09, 2024
Item received as ordered. Sleek and modern design. Love it will try
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V
6****v
Nov 22, 2023
1st time trying. the app only allow 1 user to add the device. quiet if speed is low. hopefully
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S
s****9
Mar 20, 2026
Energy Consumption: Saves electricity, Efficient energy use Filter Efficiency: Excellent performance Noise Level: Very quiet operation
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I
i****6
Mar 15, 2025
Item as described in the ad. Good quality and well packed. Thumbs up!Sleek and modern design, Suitable for medium-sized rooms,
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*****
Oct 04, 2024
simple product with simple control. if only is with childlock at least. breeze pro is with much more.
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I
I****c
Sep 13, 2024
Noise Level:pretty loud\nAdvanced UV technology, HEPA filter for improved air quality, \n Energy Consumption:good\n Filter Efficiency:yet to know\nRemoves odors efficiently, Suitable for medium-sized rooms, Eliminates allergens effectively,
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T
7****t
Aug 15, 2024
HEPA filter for improved air quality, Suitable for medium-sized rooms, Quick delivery (if that matters)
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F
3****f
Jul 06, 2024
so happy with this model. sleek design light weight. safe space. \nfurther cool down the kids room temperature. Suitable for medium-sized rooms,
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T****f
Jun 30, 2024
Sleek and modern design, Quiet operation, Advanced UV technology, HEPA filter for improved air quality, Long-lasting performance, Suitable for medium-sized rooms, Eliminates allergens effectively, 1-year warranty for peace of mind,
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M
M****j
Jun 15, 2024
Thank you for fast delivery, it Suitable for medium-sized rooms, Quiet operation, Removes odors efficiently.
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*****
Jun 13, 2024
Good Airflow and comes with 3 speeds + Auto. Connect to app in order to control wind speed manually and scheduling. Practical for bedroom.
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P
P****h
Jun 13, 2024
Good Airflow and comes with 3 speeds + Auto. Connect to app in order to control wind speed manually and scheduling. Practical for bedroom.
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D
d****1
Apr 14, 2024
Sleek and modern design\nQuiet operation\nUse for the master bedroom
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*****
Dec 31, 2023
Efficient air purification, HEPA filter for improved air quality,
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G
G****3
Dec 21, 2023
Fast delivery and the item is very nice. keep up the good work.
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F
f****x
Dec 15, 2023
Good service and fast delivery. \n\nItem are well received.\n\nA user friendly product and easy to setup
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U
u****h
Nov 29, 2023
fast delivery and working well. it is definitely one of a kind\n
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G
G****l
Nov 19, 2023
Got it at a good deal on 11.11, try out and seem pretty good to me.
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V
V****n
Sep 25, 2023
First time use, not so sure if it functions correctly.\nBut the max mode acts like a fan. Quite cooling!
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Q
q****w
Jan 25, 2024
The purifier constantly showing blue light, not sure if the air quality is really good or the sensor is not detecting correctly. Overall is still a good device, easy to setup.
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G
G****l
Jan 14, 2026
Eliminates allergens effectively, HEPA filter for improved air quality, Suitable for medium-sized rooms, Sleek and modern design,
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O
o****0
Mar 30, 2025
Good quality and well packed. Thumbs up!Sleek and modern design, Suitable for medium-sized rooms,
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J
J****r
Mar 26, 2025
Sleek and modern design, Efficient air purification, Removes odors efficiently,
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W
w****0
Mar 06, 2024
Items received quickly and in good condition. Seller delivered quite fast considering it’s 3-3
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