Reviews Sony WF1000XM5 | WF-1000XM5 | 1000XM5 | Wireless Noise Cancelling Headphones | 1 Year + 3 Months Warranty – Real User Experiences

Read real user reviews and experiences for Sony WF1000XM5 | WF-1000XM5 | 1000XM5 | Wireless Noise Cancelling Headphones | 1 Year + 3 Months Warranty, including opinions, usage feedback, and everyday insights.

Sony

Sony

Seller ratings 98.6%

Review (746+ user reviews)

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4.9
/5
746 Ratings
C
9****c
Aug 11, 2025
Sony's signature bass, bass is strong like always, with LDAC individual instruments can be heard. ANC is wonderful, with music on can barely hear any environment sound. Ambient sound is 85% natural, and won't be hearing own voice when speaks. Casing is matt, very nice to hold. My right earbud deplete faster than my left, when I got it out from the box it was L43%/ R36%. Hope it will last.
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F
f****l
Sep 11, 2025
Easy to use and intuitive controls., Perfect fit for a comfortable listening experience., Great sound quality!, Versatile for various activities and music genres., Premium materials for a luxurious feel., Enhances audio quality of phone calls., Comfortable to wear for long periods.,
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D
4****d
Aug 12, 2025
Great sound quality!, Convenient touch controls for easy operation., Deep bass for immersive listening., Sleek and stylish design., Great for blocking out distractions., \n 🎧Sound Quality:the best in-ear by far\n 🎧Comfort:great\n 🔋Battery Life:good
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Y
y****7
Mar 27, 2026
Fits very snugly in ears, comes with multiple memory foam earbud sizes, sound quality is good as well. also makes a sound when you tap the sides to make quick functions harder to mispress
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S
s****5
Dec 05, 2024
🎧Sound Quality: Very good\n\n 🎧Comfort:it very comfortable to wear .\n\nsmoky pink WF-1000XM5 earbuds colour is very nice and beautiful :) Long warranty period for peace of mind., Perfect fit for a comfortable listening experience., Excellent noise cancellation.,
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B
B****t
Jul 28, 2026
Item received 3 days after order placed, the delivery can be improved. When first open the box I thought seller send the wrong colour, it does not looks like a silver to me though. The quality is top notch, the ANC is superb, the customization using the app is intuitive and easy to follow as well. It come with 3 sizes of spare ear tips, from SS, S, to L, which I supposed the already installed ear tip we should be M size. The fit is good and help in cancelling the noice. The case is consider compact and fit into the pocket easily, although it's a bit bigger than like Airpod case. Overall happy with the purchase!
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B
B****t
Jul 02, 2026
🎧Sound Quality:Loved the equaliser that tweaked to what i love\n 🔋Battery Life:Okie so far\n 🎧Comfort:just nice, it's a comfortable fit\n Comfortable to wear for long periods., \nConvenient wireless connectivity., The colour does not translate well in photo, but is more brown, than pink
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N
n****7
Nov 29, 2025
Perfect fit for a comfortable listening experience., Excellent noise cancellation., Great sound quality!,
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J
J****d
Nov 15, 2025
Great sound quality and hopefully it will be durable. I love the cute case which makes it easy to carry. it comes with different sizes for the earbuds so you can select which fits your ears best.
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B
b****2
Apr 05, 2025
🎧Sound Quality: goodExcellent noise cancellation.,
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I
i****6
Dec 13, 2024
🎧Sound Quality:Excellent \n 🎧Comfort:Good. Better than the previous model\nExcellent noise cancellation. Great sound quality!
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S
s****9
Dec 25, 2025
Great for blocking out distractions., Sleek and stylish design. A rather nice piece of tech, though ANC is not as good as some of the reviews stated.
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Q
3****q
Jul 11, 2025
love it! the battery casing is matt and feels different from the usual plasticky feel. delivered well by Singpost into the letterbox.
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F
F****p
Mar 08, 2025
High quality earbuds & value for money during sales. Super fast delivery.
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U
u****h
Dec 13, 2024
Sleek and stylish design., Great sound quality!, Easy to pair, touch controls need to get used to using. love the free walkman box.
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W
w****0
Sep 15, 2023
Product is delivered on time and well protected. the sound quality is good and well fitted to my ears. I think this is better than its previous model.
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Z
z****4
Aug 31, 2026
Superb sound quality, Sony product is always trustworthy and excellent sound. Good ear fit, excellent noise cancellation, syncs welll with the app to control the sound settings. Fits snugly for long periods, good battery life on a single charge, small and compact. Lovely pink colour that my daughter really loves. Excellent buy especially on sale, will definitely buy again!
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*****
Aug 13, 2026
Like the small size that will fit easily when traveling.. solid anc . this my repeated buy . hope it lasts
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Y
y****6
Jan 05, 2026
🎧Sound Quality: Provides a truly immersive sound experience., Clear and crisp vocals. 🔋Battery Life: Good 🎧Comfort: Great Replaced Airpods for this. Much better build quality and design.
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U
u****h
Dec 13, 2025
Delivery very fast.\nBought on 11.12, received on 13Dec.\nReceived in my letter box by speedpost which is good. I was afraid like other delivery man leave it infront of the door.\nIt was wrap in yellow bubble envelope.\n\nSony is good brand.\nXM5 is good ear piece, and bought it at discount.
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A
A****y
Nov 14, 2025
Very happy with my purchase! The item arrived exactly as described, with great packaging to ensure it was in perfect condition. The quality is top-notch, and I’m very satisfied with the value I got during the 11.11 sales. Overall, a smooth and positive shopping experience. Highly recommend! Thanks!
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T
7****t
Sep 10, 2025
I love this classic black one! I got it on 9.9 sales, only at 234! Have yet to try it out, heard its the best ANC earpiece !
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V
v****2
Aug 18, 2025
delivered as ordered, sound and easy to configured for custom sound. Have to the Sony app to customize sound.
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C
9****c
Jun 15, 2025
Updated my Sony from M3 to M5. The ear phones have gotten better and better. The noise cancelling remains excellent. And it now fits better 👍🏻👍🏻👍🏻
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R
4****r
Dec 14, 2024
🎧Sound Quality:excellent. Excellent noise cancellation.\n 🎧Comfort:Very comfortable.
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L
6****l
Nov 14, 2024
🎧Sound Quality: Has the natural sound\n 🔋Battery Life: yet to test it out\n 🎧Comfort: Yes, it’s the most comfortable ear buds than air pod pro. \n\nBeen reading lots of review and quite difficult to make a decision which ear pod to get. Finally saw the offer from Sony and 11.11 sales and grab it. Both a silver and a pink ear pods and the quality is really excellent.\n\nGreat sound quality!, Convenient wireless connectivity.,
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L
l****4
Nov 01, 2024
🎧Sound Quality:good\n 🔋Battery Life:good\n 🎧Comfort:goodEasy to use and intuitive controls., Great sound quality!, Excellent noise cancellation., Sleek and stylish design., Great for travel and commuting.,
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D
4****d
Sep 10, 2026
Price is good. Quality is great. Always love Sony earbuds. Delivery was fast too. Will buy again.
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J
J****d
Aug 26, 2026
Next day delivery, good packaging, great pair of ANC ear buds, highly regarded, great discount, recommend wholeheartedly
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W
W****a
Nov 15, 2024
🎧Sound Quality:Excellent \nbeen waiting for some time to get this
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M
m****0
Nov 14, 2024
Convenient wireless connectivity., Great sound quality!, Clear and crisp vocals., Comfortable to wear for long periods., \n\nGreat and comfortable ear buds
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M
m****0
Aug 21, 2024
don't really like the memory foam tips, not very comfortable for my small ears. other than that it's pretty okay. bass is not that deep also. but voice cancellation is acceptable.
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B
B****0
Nov 29, 2023
Excellent product have been aiming this for a while. The 8hr battery life is a godsent
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G
G****l
Jan 30, 2026
🎧Sound Quality:excellent \n 🔋Battery Life:great\n 🎧Comfort:great\n sony product registration: mission impossible
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P
P****h
Aug 14, 2023
Quite the disappointment.\nANC issue: the ANC was quite good when I first got it. However, that is until you have the latest firmware update. That will downgrade the ANC ability as always, and now it can't even block the noise of my air-condition like before.\nBattery issue: I was one of the XM4 first batch user. Therefore, naturally my XM4 suffer from the battery draining like many. Sony did give me a free replacement service of the product before. However, i now thinking XM5 might have the same problem as it's previous product. The reason for that was because i pull out both of them at the same time and one of losing power quicker than the other one. Which is exactly the same problem on XM4 before.\nSound quality: The vocal of a song is better and clearer than XM4, but the BASS is still not my personal preference. In my opinion, the bass is blur, light and thin. I'm not professionals, just saying i don't really like it.\nComfortably: Terrible as Sony always was. Yes, Sony reduce the size of the mainbody, so the entrance of ear meatus will not be painful due to the size. However, Sony want ensure the quality of the PNC and air isolation. It will still giving a tremendous amount pressure against ear canal.
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B
b****2
Aug 10, 2026
🎧Sound Quality:good and acceptable \n 🔋Battery Life:good\n 🎧Comfort:easy to drop out if not push in properly \n Recommend if you want something different
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T
T****f
Apr 07, 2026
Well packed, fast delivery and very smooth ordering process. have not used yet, but reviews are certainly convincing that music quality is excellent. Local set with Sony factory warranty.
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S
s****9
Jan 27, 2026
The casing and earphones are small and light making them comfortable to wear for long periods. The sound is great and the noise cancelling works very well.
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F
3****f
Dec 14, 2025
🎧Sound Quality:Great sound quality!,\n 🔋Battery Life:not yet try\n 🎧Comfort:Comfortable to wear for long periods.,\n
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B
0****b
Sep 02, 2025
🎧Sound Quality: excellent 🔋Battery Life: very good 🎧Comfort: Perfect fit for a comfortable listening experience.,
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S
s****5
Aug 12, 2025
🎧Sound Quality:Good\n 🔋Battery Life:Yet to test for extended use\n 🎧Comfort:good\n Sleek and stylish design. Surprisingly smaller than expected
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K
K****x
Aug 12, 2025
Upgraded from XM4 to XM5 due to battery issue with the former and it's been great so far. I hope the new one doesn't have the same battery issue.
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V
6****v
Jul 09, 2025
Sound quality is excellent and comfortable to wear. Would recommend it. Delivery was very quick, ordered on 7/7/2025 evening and received it the next afternoon.
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X
x****n
Jun 27, 2025
Great for travel and commuting., Sleek and stylish design., Perfect fit for a comfortable listening experience.,
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O
o****0
Mar 19, 2025
🎧Sound Quality: Excellent 🔋Battery Life: Up to 30 Hrs 🎧Comfort: Very Comfortable \nMore comfortable than Wf-1000XM4
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*****
Dec 15, 2024
Great for blocking out distractions., Comfortable to wear for long periods., Cutting-edge technology for premium audio., Premium materials for a luxurious feel.,
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D
d****1
Dec 14, 2024
🎧Sound Quality: excellent. Clear and crisp vocals. \n\n 🎧Comfort: Durable build quality\n 🔋Battery Life: excellent. \n\nOne of the best earphones on the market. \nEven greater value with vouchers during sale period!!
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B
b****2
Nov 22, 2024
Impressive battery life., Cutting-edge technology for premium audio., Comfortable to wear for long periods., Great sound quality!,
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M
1****m
Nov 19, 2024
Good earbuds, upgraded from Galaxy Buds 2 and can notice a difference both in sound quality and nice cancellation\nFoam tips feel more secure too, not sure if it's because it's new\nCame with a cute free case for the earbuds
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S
s****9
Oct 16, 2024
🎧Sound Quality:Upgrade from the previous earbuds, good bass, good clarity \n 🔋Battery Life:last pretty well \n 🎧Comfort:feels comfortable\nClear and crisp vocals., \nVersatile for various activities and music genres.,
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