Reviews SANNENG | Non-Stick Baking Pan – Real User Experiences

Read real user reviews and experiences for SANNENG | Non-Stick Baking Pan , including opinions, usage feedback, and everyday insights.

SanNeng

SanNeng

Seller ratings 97.8%

Review (664+ user reviews)

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4.9
/5
664 Ratings
K
k****9
Nov 20, 2025
I used it once to bake a cake roll, and it had a lot of little spots on it. I couldn't get them off with a silicone spatula, and using a plastic spatula left some scratches. It works, though!
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P
0****p
Jul 21, 2026
Opened the product and saw some scratches on the bottom. I reached out to customer service, and they offered a small refund or a return option. It was a bit frustrating, but I get it. Just reflects on the quality control. Not sure if I'll purchase again.
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G
G****l
Mar 10, 2026
The baking tray I got has some scratches and signs of use. I really needed it quickly, but the customer service said this is normal. Later, they offered some compensation. Overall, it’s okay, but I wish it had arrived in better shape.
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J
J****r
Jan 28, 2026
There are quite a few scratches on it, and all four corners are affected. I'm starting to wonder if it's used. If I weren't in a hurry to use it, I might have returned it.
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W
w****0
Jan 28, 2026
The baking pan has some scratches on the non-stick coating and the outside bottom, which isn't ideal. However, it seems to have great potential for baking and is well-made overall.
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V
6****v
Jan 10, 2026
The 4-inch mold is a bit challenging, as the first one had a dirty bottom and the second one arrived with some scratches.
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G
G****3
Sep 24, 2025
The lid is bent and stuck, making it hard to open. After forcing it open, it couldn't be closed again.
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T
t****k
May 21, 2026
Making a beautiful cake roll just needs a good baking pan! I kept getting a pudding layer with my old one, but today I tried the new pan and it worked perfectly! So excited!
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V
6****v
Oct 19, 2025
Tried making a Swiss roll for the first time, and it felt really rewarding. The baking tray was a pleasant surprise.
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I
I****p
Mar 10, 2026
I received the baking tray and oil cloth, and noticed some minor imperfections. The corners of the baking tray have some scratches, which gives it a used look. The oil cloth also has a noticeable scratch in the middle. Overall, I am not completely satisfied with my purchase.
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R
R****g
Jul 21, 2026
The baking tray has some fingerprints on the bottom and several scratches, but I'm just going to use it as it is since I need it right away.
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E
e****9
Jan 24, 2026
The product has a lot of scratches, and while the black color was said to be a result of water bathing, there actually wasn't any water bathing in the process. Just be cautious when buying! Regular plates will do just fine.
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Y
y****6
Dec 11, 2025
This baking tray is the perfect size to fit in my air fryer, and I can also use it in my steamer for proofing. Whatever I bake in the air fryer goes on the bottom, and it doesn't stick at all, making cleanup super easy.
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I
i****6
Nov 20, 2025
I initially bought one from the SanNeng classic store, but it had some scratches. I returned it and ordered one from the flagship store, and it’s great, no issues at all.
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G
G****l
Nov 10, 2025
The San Neng is still really useful, the matcha is super cute, just wish there was a bit more egg white, it got too stiff and had lots of air holes.
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B
B****t
Nov 10, 2025
The product has a lot of surface scratches, and some areas are a bit dented, making it look a bit worn out. During use, it might lose some color with slight rubbing, which suggests it could be more durable. The customer service was not very helpful when I had questions; they seemed to avoid taking responsibility for any issues. Just be sure to do your research before buying.
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V
v****2
Jan 24, 2026
The product has many scratches and the color is said to be a result of water treatment, but there wasn't any water treatment in the process. Be cautious when buying! A regular plate would work just fine.
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W
w****0
Apr 17, 2026
The texture is nice, but there are quite a few minor flaws on the back! I'm just going to keep it anyway.
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B
6****b
Oct 19, 2025
The San Neng baking tray is amazing! Perfect for making four Swiss rolls at once.
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N
n****7
Sep 24, 2025
San Neng is quite a famous brand for baking tools, and their products aren't cheap. This was my first time buying from San Neng, and the experience was disappointing. The item lost color, deformed, and showed signs of wear, with customer service blaming the courier. I checked reviews on other platforms and saw the same customer service excuses, blaming the delivery. If that's truly the case, why not switch to a different courier? If you're considering buying, be prepared for products that might have defects. The brand is overpriced.
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K
9****k
Sep 24, 2025
The plate works great for making cake rolls; you can easily remove them without any problems.
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I
i****6
Oct 19, 2025
The baking tray heats evenly, giving a uniform texture. It's a good idea for beginners to use parchment paper or baking mats.
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B
B****0
Sep 03, 2026
I've bought Sanneng molds many times and they are as great as always. Even without using a liner, the results turn out perfectly with a beautiful smooth finish.
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T
7****t
Jul 21, 2026
Compared to the bumps, the scratches are minor. It's just frustrating...
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K
k****9
May 21, 2026
Got it and noticed some slight scratches, but the feel is really nice. I bought a larger baking tray since the one I had at home was a bit small, and I'm currently making butter bread. I'll follow up with more feedback once it's done.
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K
k****9
Mar 19, 2026
I bought this again. The first cake roll I made turned out great, so this time I got two trays to make more. I'm really happy with it.
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H
h****3
Feb 20, 2026
I just got the San Neng SN13123 mold, and I was surprised to find some scratches on the back. It looks like it has been used before, which isn't what I'd expect from a new product. I thought San Neng, being a well-known brand in baking molds, would have a better quality control.
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B
b****2
Oct 19, 2025
The baking tray has a great color, a really nice shade of pink, and it's very useful. It's a great helper for baking! Really good~
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J
j****5
Oct 19, 2025
Super easy to use! No need for any oilcloth or parchment paper, and it doesn't stick at all. It's the perfect choice for baking trays.
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F
F****q
Oct 19, 2025
If you're buying baking tools, go with San Neng. You only need to buy once, and it lasts a lifetime, unlike other cheap ones that always stick. I got a baking tray this time, and the toast box I had before was awesome. Can't wait to try it out. I'm planning to make a Swiss roll tomorrow.
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D
d****1
Oct 19, 2025
A must-have cake pan for baking. Choose one made of good materials for a healthier option. Recommended for beginners, I like it, and it's the right size.
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D
d****1
Sep 24, 2025
The new item looks like it's been used before.
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I
7****i
Jul 21, 2026
There are some scratches, but I've seen similar situations in other reviews. The customer service was just okay, not very engaging, and they were a bit too casual in their responses. The product's quality seems mixed, and I'm curious about how it ended up priced so high.
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P
0****p
Jun 16, 2026
The baking pan is really great; it doesn’t stick when I bake small bread. I wonder how it works for cakes, looking forward to trying it! (✧◡✧)
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C
c****3
May 21, 2026
No odor, non-stick, doesn't require oil for brushing, pairs well with the non-stick cloth, repeat purchase, large capacity, non-stick, overall feels great.
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A
A****y
May 21, 2026
The baking tray is really great; it doesn't stick when making little breads, and I'm excited to see how it works for cakes! (✧◡✧)
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Q
Q****o
May 21, 2026
I heard that San Neng is a good brand. I bought it to use during the holiday, and there were some particles inside the plate. I reached out to customer service, but they mentioned it was past the return period. I just wonder if those particles came from our use. It’s a bit surprising.
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S
s****l
Apr 27, 2026
I opened the new item, and the customer service explained that those scratches are normal. It’s good to know there are other options out there.
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N
0****n
Mar 02, 2026
The pink color is super cute! This baking pan is amazing; I baked a towel cake for the first time! Success!
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P
p****m
Mar 02, 2026
I'm really disappointed, there are just a lot of shallow scratches all over.
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I
i****6
Feb 20, 2026
There are quite a few scratches, but the customer service said it doesn't affect usage, so it's all good.
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V
v****9
Feb 20, 2026
I just finished using this and I can't wait to write a great review! It's really impressive, I didn't use any parchment paper, and it didn't stick at all! I'm amazed! It's super easy to release!
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A
a****4
Dec 07, 2025
The non-stick quality of SanNeng products is really great; they work perfectly for making Swiss rolls. I've made a few recently, and they turned out really well. If you're looking for a good option, definitely go for SanNeng. I also have their toast box at home.
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S
s****9
Dec 07, 2025
I'm not really sure about this! But I noticed there are some scratches around the bottom! I can't tell if it's been used before!
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T
7****t
Oct 19, 2025
It's really great to use. I've bought it many times. It looks nice, and the material is also very good. The quality is decent, and I'll keep buying it often~
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F
3****f
Oct 19, 2025
Bought a baking tray to make red bean paste, paired it with a non-stick mat, and I'm ready to make a cake roll. Satisfied!
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C
9****c
Oct 06, 2025
Really satisfied, didn't need any parchment paper to remove it from the mold. It looks beautiful.
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H
8****h
Oct 06, 2025
Gotta say, the brand's quality is top-notch, and this San Neng is really handy since it's the choice of many bakeries.
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*
*****
Sep 24, 2025
Don't buy from here! They have serious integrity issues. When you return items, they make you prove it yourself! I bought two silicone mats that didn't fit, sent them back, and customer service claimed they only received one, even though I had an unboxing video as proof. The video was clearly problematic: 1. I used a brand new box for the return, but in the video, the box was broken at the inside flap; 2. I wrapped the two mats in a bubble tea bag, which was missing in the video, so the unboxing was definitely filmed later. I questioned them, suggesting the warehouse might have lost one. Customer service didn't bother looking and kept saying it wasn't their problem, telling me to solve it with the courier myself. I couldn't reach the courier, but got the weight information: 0.25kg, half a kilo, proving I sent back two mats, because one mat and a box couldn't weigh half a kilo! After I demanded a weight check, they admitted finding the missing mat and finally accepted my return.
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S
s****9
Nov 17, 2025
Really great, I definitely need to get the 3-function mold. This time I switched out my 28 baking tray for the 3-function one. I'm pretty much all set now.
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