11.11 SALE [ Pre - order ] Smart Ergo Eames Design Ergonomic Lounge Chair ( LAV Series )

Fabulous customer service. product was perfect. 100% recommended

the quality of the chair is reasonably good. if you have a large enough space, its good to have such a chair to relax and unwind.\n\nthe chair however was delivered in a wooden crate box and no help is given to open the box and no installation service whatsoever (and you are asked to sign on the spot to accept that the good is received in good condition). then you need to have e hammer to hack open the box, remove all packaging (which is good for protection), find the parts (I missed the small parts initially), assembly the chair and not to forget, hack the wooden frames of the box into small pieces for recycle and disposal. it's not the typical experience when ordering from a local furniture shop and makes me wonder what is the value add by the seller comparing to ordering from China directly?