Compact Carbon Fiber Travel Wheelchair with Lightweight Design and Portable Design - Singapore Stock

The pull rod is abit short.\n\nCan we get it extended?

Ordered this for my wife to use for an upcoming overseas trip. When it was delivered, we brought it out from the shipping box to try it out. In the house. it was found to be very uncomfortable. There was a bar under the seat where the thighs rest on. It was 'cutting' i to the thigh. Long term sitting would be unbearable. The foot rest is high and so the legs are raised high too. Also will be tiring n unbearable with long term sitting.\nThinking of Lazadas no questions asked return policy, we submitted a request to return the item with accompanying photos to show item folded back with original padded protection on the metal parts. Shipping box wasn't damaged. Never used the wheelchair outside of the house. Just sat in it to test.\nSeller, Kanbeio, replied very fast to reject the return request with photos from another buyer showing the item had been used. Photos were not mine as they were in a different setting. No chance to appeal to customer service. Straight forward NO!!!\nTerrible design. Unsympathetic seller. I've used Lazada for many years and this is the first time I've needed to return an order. But unfortunately seller is not helpful.