Sanrio Bluetooth Earphones Wireless Half-In-Ear High Sound Quality Long Battery Life 2025 New Model Support Music Call Function

The customer service was really patient and the product looks great.

The lid has some scratches, and I felt like the customer service was not very helpful in resolving the issue. I wonder if this was a returned item sent to me. The customer service said it was new, but with such noticeable scratches, it raises questions about the product quality. I mentioned my dissatisfaction, and they just sent me a return link. I bought these headphones because I need them for my recent use, and this back-and-forth feels frustrating.