HGFRTEE 15.6 Inch Portable Monitor Touch/no Touch optional FHD External Second Screen Laptop Gaming For Mac PS4/5 Xbox

Important Before Purchase:This product is available in two versions:The key difference is the presence/absence oftouchscreen functionality. Please carefully check theproduct specifications and select the correct SKUaccording to your needs before placing the order.Double-checking your selection will help ensure youreceive the desired version.Monitor FAQ - Troubleshooting Common IssuesQ: Showing "No Signal" on the screen.A1: When connecting with a Type-C cable, make sure your device supports Type-C 3.0，Thunderbolt 3. lf not, please add a Mini HDMl to HDMl cable for signal transmission.A2: if connected with an HDMl cable, please ensure to supply extra power for the monitor.Q: My monitor won't power on.A: Check if the monitor and your device are in the ON mode. Make sure the cable is properly connected. Connect another available device or cable to check. lf the problem persists, please contact the after-sales service center.Q: Why is my screen flickering?A: Please check if the connection is loose. lf there is no problem with the connection, it may be due to insufficient power supply（minimum power requirement for the monitor is PD 30W.） Please connect the adapter and use it again, or try to chang a new connecting cable and device for connection. lf it still doesn't work, it is recommended to contact the after-sales service center.Q: Why does the monitor make a current sound or rustling noise?A: Please confirm where the noise is coming from. If it is the noise from the connection, please re-plug the interface or replace it with a new cable. If it is the sound from the adapter or the speaker, it may be due to the quality of the power adapter. Please contact us.Q: Why does it say "No Signal" when connecting to my phone?A1: Please confirm that your phone has a Type-C interface and is at least version 3.0 or has a PD protocol. If not, it may not be compatible, and some conversion machines can be used to make it compatible, for example: HD adapter.A2: Please make sure to use the original cable.A3: Please try another device. if it still fails, please tell us for a replacement.Q: Why is my touch screen not working?A1: Check connections:For laptops/PCs, connect both the HDMI and touch cable (included).For USB-C, your port must support Type-C 3.1+/Thunderbolt 3.A2: Phone compatibility:Works with direct mirroring May not support touch in desktop/extended mode.A3: Best practice:Always connect: √HDMl cable, √ Power cable, √ Touch cable